Last updated: August 2024
By accessing and using the AAA Brokers website and services, you accept and agree to be bound by these Terms & Conditions. If you do not agree, do not use our services.
AAA Brokers provides:
Important: We are energy brokers, not energy suppliers. We facilitate connections between businesses and suppliers.
You must:
You warrant that all information provided is:
We do not guarantee:
While we strive for accuracy, we do not warrant that information is error-free, data is complete, or calculations are exact. Verify all details before accepting an offer.
You agree to:
We are provided on an "AS IS" basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy of information.
To the maximum extent permitted by law:
The above limitations do not apply to death or personal injury, fraud or willful misconduct, or statutory rights that cannot be waived.
If fees apply, they are payable upon invoice, on net payment terms as specified, with late payment subject to interest per the Late Payment Directive.
Quotes and comparisons are non-refundable.
We keep your business information confidential except as required by law, with your explicit consent, or to comply with regulatory requests.
You agree not to reproduce our quotes or data, share information with competitors, or use our service for unauthorized purposes.
All content on our website (text, graphics, code, designs) is our property or licensed to us. You may not reproduce or distribute without permission, modify or create derivative works, use for commercial purposes, or remove copyright notices.
Important disclaimer: We do not provide personalized financial advice, guarantee energy savings, or advise on energy efficiency measures. Consult independent advisors for such matters.
Our website may contain links to third parties. We do not endorse third-party content, are not responsible for their practices, and recommend reviewing their terms separately.
You agree not to:
We may suspend or terminate your access if you breach these Terms & Conditions, provide false information, engage in prohibited activities, violate applicable laws, or pose a risk to other users or our business.
These Terms are governed by English law.
Before litigation, contact us at info@aaabrokers.co.uk. We will attempt to resolve within 30 days, escalating to mediation if unresolved.
Both parties consent to the exclusive jurisdiction of UK courts.
We comply with the GDPR, the UK Data Protection Act 2018, and UK PECR (Privacy and Electronic Communications Regulations). See our Privacy Policy for details.
We comply with Ofgem standards for fair treatment, Competition and Markets Authority guidelines, the Consumer Rights Act 2015, and Distance Selling Regulations 2000.
If you have a complaint, see our full Complaints Procedure or use our Complaints Form. In short:
These Terms & Conditions, along with our Privacy Policy, constitute the entire agreement between us regarding our services. They supersede all prior agreements.
If any provision is found invalid or unenforceable, the remaining provisions remain in full effect.
You may not assign these Terms without our written consent. We may assign or transfer these Terms without restriction.
We may update these Terms at any time. Changes are effective when posted. Your continued use constitutes acceptance.
Failure to enforce any right does not constitute a waiver of that right.
Legal inquiries:
| Service | Target response time |
|---|---|
| Quote request | 24 hours |
| General inquiry | 48 hours |
| Complaints | 8 business days |
| Urgent issues | 4 hours |
By using AAA Brokers, you acknowledge you have read, understood, and agree to these Terms & Conditions.